Senior Product Manager (Loyalty)

We are building a platform, operating across fast-growing South Asian markets. Since 2025, we’ve been developing our own product with a strong focus on fast execution, continuous product evolution and data-driven decision making.
We’re looking for a Senior Product Manager who will dive into our business and drive customer retention.
This role is focused on developing retention products and managing unit economics. You’ll own the product vision and roadmap for retention mechanics, optimize  spend across different customer segments and markets, and continuously improve unit economics by balancing Cost, Retention and long-term customer value.

• Own the retention product domain and define its product roadmap.
• Develop and improve retention products, bonus mechanics and promotional features.
• Own bonus economics and optimize  Cost / Revenue, Retention and long-term customer value.
• Define and improve configurable retention mechanics for different customer segments, including bonus rules, eligibility, limits and reward logic.
• Analyze customer behaviour, product performance and unit economics to make data-driven product decisions.
• Prioritize initiatives, manage the retention backlog and deliver improvements together with Engineering and Design.
• Work closely with the CRM team, defining product mechanics while CRM owns communication strategy and campaign execution.
• Continuously evolve existing retention products and introduce new mechanics that improve customer engagement.

• 5+ years of experience as a Product Manager or Product Owner in B2C & B2B digital products.
• Experience owning a product domain end-to-end and driving measurable business outcomes.
• Strong experience with retention, monetisation & reward systems.
• Experience making product decisions based on product metrics, unit economics and data analysis.
• Strong analytical thinking and ability to work with complex product metrics.
• Experience collaborating with cross-functional teams including CRM, Data and Engineering.

• Competitive salary — discussed individually
• Fully remote setup with flexible working hours CET (+/- 2 hours)
• Real impact — direct collaboration with C-level and influence on product & business decisions
• Strong team — experienced colleagues, knowledge sharing, and support
• 70% coverage for courses, conferences, and professional learning materials
• Industry exposure — paid trips to conferences in Dubai, Europe, and other regions